Outcomes-first design leader with 20+ years in US and global regulated healthcare.

Open to Design Manager, Principal Designer and IC roles, full time or on contract.

20+Years in regulated healthcare
15Designers led
55–65Concurrent initiatives
40→1 products, solo

Work shipped for

  • Pfizer
  • Google
  • Sanofi
  • Mastercard
  • Merck
  • Novo Nordisk
  • IBM
  • AbbVie
  • Bayer
  • Citi
  • GSK
  • Amgen
  • Sony
  • AstraZeneca
  • Lilly
  • AT&T
  • Genentech
  • Takeda
  • Kraft
  • Novartis
  • Abbott
  • PwC
  • Vertex
  • Qualcomm
  • Gilead
  • J&J
  • Hill's Pet Nutrition

Results

What the work did, in numbers.

+175%CRM sign-upsVertex Pharmaceuticals’ type 1 diabetes pre-⁠launch site, with a 120% lift in engagement.
+300%“Request a Rep” conversionsPoteligeo (Kyowa Kirin), from a CTA-⁠first redesign.
67%Visitors redirectedFrom Gilenya’s site to Kesimpta, +371% against the previous site.
40%Fewer review cyclesSanofi’s submission prep, with an email design system used across 5 CRM programmes.
2.3KDownloads in month oneThe Tremfya Clearance Photo Library, turned into a clinical decision-⁠support tool.
38 → 8Slides in a sales aidHumira’s interactive visual aid (AbbVie), from redesigning the data visualisation.

The first five are from my years leading product design at IPG Health, 2020 to 2025, and the last from my consulting years. The three website results compare each site’s first 30 days with the version it replaced; clients shared only these top-line figures.

HealthcareSelected work from regulated pharmaceutical environments. Available on request, since the detail can’t be public.Request access

Selected work

Four products conceived, designed and shipped alone in 2026.

Big-⁠pharma product depth, plus an AI-⁠first builder who ships solo.

I’ve led a team of fifteen, and since February I’ve been hands-on again, leading the design on two launches. I’m as glad to lead the work as to lead the team.

I still build things with my own hands. In 2026 I conceived, designed and shipped four AI-⁠first products entirely on my own, from the positioning through to the production code, with AI as my whole engineering team. These aren’t mock-⁠ups. Three are live for anyone to use, and the fourth, Cascade, is the console for my own trading bot.

For a healthtech or life-⁠sciences team, that’s a rare combination. I know first-⁠hand how pharma actually buys, launches and gets things approved, and I can design and ship the product itself at AI speed. Most people offer one of those. I bring both.

Trusted with

Decisions, rather than a list of tools.

Naming the number

Getting everyone to commit to the metric before anyone opens a design tool, including what we do if we miss it. Most projects skip this and pay for it later.

Regulated healthcare

MLR review, claims and ISI handling, Veeva CLM and CRM, HCP versus patient audiences. Twenty years of shipping work that has to survive legal, medical and regulatory sign-off.

Leading designers

Fifteen designers across three pods, against 55–65 live initiatives. Hiring, aiming to lift every junior designer a level in as few as two cycles, and defending craft when the delivery pressure says not to.

AI product design

Designing for models that are probabilistic, occasionally wrong, and improving underneath you, including where that meets regulated claims.

Saying when it missed

Measuring against the number we committed to, and reporting it straight when we fell short. Teams that can’t do this never find out what actually works.

Recommendations

In their words.

“He helped me build confidence in owning my projects and speaking up in meetings, and he always advocated for me when I needed it. … His support played a major role in my promotion to mid-⁠level Product Designer.”

Kripa BuddhdewProduct Designer. Reported to me at IPG Health.

“He gives direct and useful feedback which has helped me grow as a product designer. … I would be happy to work with him again on any digital design team and wholeheartedly recommend him to anyone looking for a design manager to build a team.”

Nina OmelchenkoProduct Designer. Reported to me at FCB Cure and FCB Health.

“Indy is a standout talent: calm under pressure, patient with people, and decisive when it matters most. … His ability to quickly grasp complex technologies, systems, and processes, and translate them into elegant, impactful design solutions, set a high bar for excellence.”

Meredith PahoulisExecutive Director, Experience Design. I reported to her at FCB Health.

“He is a vocal and tireless champion of design excellence, usability, and accessibility, always pushing teams to think beyond just aesthetics and focus on real, inclusive user experiences. … He has a natural ability to influence teams, elevate design standards, and strongly advocate for users, especially those who are often overlooked.”

Jason PaganDirector of User Experience. Worked with me from another team.
All nine recommendations

Experience · 2000 to present

Two decades in regulated healthcare.

Publicis N.A. (Digitas Health)

2026–present · New York

Contract Lead Product Designer

  • Lead Product Designer on Rinvoq, an AbbVie brand, for a new indication launch.
  • CRM programmes for a GLP-⁠1 launch at Novo Nordisk.

Independent · AI-first products

2026–present · Remote

Solo founder · Product design and build

  • Conceived, designed and released four 0→1 products alone, alongside client work: Zamborin Games, Zynkex, Cascade and TokenStyles.
  • Built with AI as the entire engineering capability: no team, no engineering hires, no handoffs. Product design skill and AI were the whole stack.

IPG Health

2020–2025 · New York

Product Design Lead, then Associate Director, Product Design from 2023

  • Grew the product design team from one pod of four designers to fifteen in three pods, across 55–65 concurrent initiatives for global pharmaceutical brands.
  • Built and scaled design systems and workflow frameworks across enterprise ecosystems, improving consistency and delivery speed.

Independent consultant · agency engagements

2012–2020 · New York

Product Design, UX/UI, CRM, Experience Design

  • Agencies including J. Walter Thompson, Saatchi & Saatchi Wellness, DDB and Havas Health Plus.
  • Brands and clients including Pfizer, GSK, AstraZeneca, Sanofi, AbbVie and Google.

IPG Health · Area 23 and NeON

2008–2012 · New York

VP, Group Art Supervisor · Group Art Supervisor

Unit 7 (Omnicom) · Wunderman

2000–2007 · New York

Art Supervisor · Senior Art Director

Syracuse University

MFA, Advertising Design · Syracuse, New York

Directorate of Art

BFA, Advertising Design · Mumbai, India

Contact

Open to Design Manager, Principal and Staff Product Designer roles in healthtech and life sciences, full time or on contract.

Based in New York. Open to remote, hybrid and on-⁠site roles. Available at short notice.

Indrajeet Chandrachud · New York